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Privacy Statement

Ngiilay Gift Boxes (ABN 60 907 830 318) (referred to in this Privacy Statement as Ngiilay Gift Boxes, we or us) recognises the importance of protecting the privacy of personal information provided to us during the course of our business.

This Statement describes in general terms how we will collect, hold, use and disclose your personal information, and how to contact us if you have any questions or concerns. Defined terms in this Statement take the same meaning as the Ngiilay Gift Boxes Online Shop Terms and Conditions.

1. The kinds of personal information we collect

We only collect and hold personal information that is reasonably necessary for our business functions, including the processing of Orders via the Online Shop and enabling third party service providers to deliver Products to you.

The types of personal information we collect about you, and our use of that information, depends on your dealings with us. Generally, this personal information will be collected from you through our Website, and when you communicate with us (either by email, telephone or in writing). This personal information may include:

  • contact details (e.g. your name, residential address, telephone number, and email address);
  • information about your Order with us (including Order history, preferences and any information provided such as contact details of the Recipient of an Order); and
  • financial information (e.g. payment details for Orders and payment purposes).

If you do not provide all of the personal information we require, we may be unable to provide you with our services, or assess your job application (as relevant).

2. How we collect personal information

We collect personal information directly from you, where reasonable and practicable to do so. We will generally collect personal information from you through our Website when you make an Order to purchase Products, or when you communicate with us (either by telephone, email, or if you submit an enquiry in writing).

If you provide us with information about a third party, you warrant that the third party consents to us collecting and using their personal information in accordance with this Statement.

3. How we use and disclose personal information

By providing us with your personal information and the information of any third party, you consent to us using and disclosing that personal information for the following purposes:

  • general management and administration of processing Orders;
  • providing you with information relating to any Orders you have made;
  • answering your queries or requests;
  • processing payments for Orders;
  • providing you with marketing and promotional information about us, including information about new Product(s) or sales;
  • obtaining your feedback on our services; and
  • complying with and fulfilling any legal requirements.

We may also disclose your personal information and the personal information of any third parties you provide to us, to third parties who assist us in:

  • processing payments for Orders or refunds from Orders;
  • delivering Products;
  • performing operational, administrative and other related functions on our behalf; or
  • where such disclosure is required by law, including but not limited to, the Australian Tax Office.

We will not disclose your personal information or the information of any third party you have provided to us for any other purpose, to anyone else in Australia or overseas, without your consent.

You also consent to receiving information from us (e.g. by post, e-mail and/or SMS) for the above purposes. We will always give you the opportunity to opt out of receiving any future marketing and promotional material.

4. Security of your personal information

We take reasonable steps to securely store your personal information to ensure it is protected from unauthorised access, loss, misuse or unauthorised access, disclosure, interference or modification. We safeguard your personal information through physical, electronic and other procedural protection.

5. Our website

Our website at www.ngiilaygiftboxes.com.au uses cookies. We use cookies to store and track information about you when you are on our site. This information helps us to remember your preferences and can help us to provide a tailored experience and customised content and material on our website. You can choose to disable cookies via your device’s website browser settings. However, if you choose to reject cookies, you may not be able to use or access some features of the services that we offer.

Our website may contain links to other websites. We are not responsible for the privacy practices or the use and protection of your personal information on those websites. This Privacy Statement applies to our Website and business only. It does not apply to other website that you may visit by clicking links on our Website. You may not assume that we endorse the privacy policy of any other website. We advise you to check the privacy policy of any website that you visit.

6. Changes to our Privacy Policy

This Statement is current as at January 2022. We reserve the right to amend, modify or replace this Statement at any time.

7. Contact us

If you have any questions or comments about privacy, please contact us via the details provided below. We will endeavour to provide you with a response as quickly as possible.

Email: info@ngiilaygiftboxes.com.au